Security Tips
Protect yourself against cyber crimes.
In this day of digital age, cyber fraud is on the rise. Fortunately, there are pro-active measures that you can take to stay secure when banking online and making transactions via the internet.
5 ways to protect yourself from cyber fraud, and to conduct Internet Banking safely
Every 3 seconds, a cyber fraud crime is committed,ranging from identity theft to phishing and hacking. It may be constantly evolving but the counter measures against cyber fraud are advancing as well.
Make sure you’re in the right site
These are the ONLY URLs you should be accessing:
RHB Group Website
- http://www.rhbgroup.com
RHB Now Internet Banking
- https://logon.rhb.com.my
Make sure you log in securely
Secret Word
- Upon entering your username, look for the right Secret Word that appears on screen. Only then should you proceed further.
One-Time Password (OTP)
- Never share your OTP when you receive it via SMS.
Don’t ignore your device’s auto update prompt
Be sure to regularly update your device, so that you can prevent hackers from taking advantage of software vulnerabilities.
Think before you click
Never reply to emails or visit non-secured websites that ask you to verify your information or confirm your username or password.
If it’s too good to be true, it usually is
“Free” software such as screen savers or smileys,and contests that you’ve surprisingly won are usually bundled with malware.
What you need to do to avoid malware and phishing
Malware or malicious software is one of the biggest threats on the internet. With so many different types around, you need to avoid falling victim to this form of cyber attack.
What is malware?

Think of malware as a hijacker – a malicious programme that takes over your browser, or worse, your computer or mobile device.

How to avoid it?
Install anti-virus/malware software
This is a must-have first step in keeping your device malware-free. And remember to keep them up to date, and run regular scans.

Think before you click
Don’t open an email attachment from a source that you are unfamiliar with. Run all downloaded files by your anti-virus/malware software before opening.

Only download apps from a legitimate app store
Read user reviews to confirm the app is safe. Check the privacy policy to make sure that your personal information is not shared.

What is phishing?

Phishing is a form of cyber fraud in which the attacker ‘fishes’ for information such as login credentials or account information.

How to avoid it?
Guard yourself against spam
Be cautious of emails that come from unrecognised senders, and ask you for personal or financial information.

Be careful of external links
Never go to your bank’s website by clicking on links included in emails. Always type in the URL into your browser.

Enter your data in secure websites only
In order for a site to be safe,it must begin with https://,and your browser should show an icon of a closed lock.

6 safety tips to avoid Internet Banking fraud
Internet Banking fraud is an ever-present and increasing threat to both individuals and companies. Knowing fraudsters use sophisticated technology, it pays to stay well alert of the risks and knowing all the safety measures.
Make sure the website address is secure
The URL must begin with a https://, and your browser must show an icon of a closed padlock.
Always check your Secret Word
After entering your username, be sure to check that the Secret Word displayed on screen is the correct one.
Create a strong password
Avoid using common words or phrases, and never create a password that contains details from your name, initials, or date of birth.
Reconfirm transactions via One-Time Password (OTP)
Ensure that you receive your OTP via SMS. This security feature confirms that it is indeed you who is performing the transaction.
Always log out when you are done
This will lessen your chances of falling prey to session hijacking and cross-site scripting exploits.
Review your transaction records regularly
By monitoring your online transaction and transfer records, you can keep track of any discrepancies that may occur.
5 telltale phone scam signs and how to avoid them
Every year, thousands of people fall prey to phone scams. Know their latest tactics and telltale signs so you can protect your money and information effectively.
You’ve won! But only after you pay
You’re notified that you’ve won a contest – but in order to receive your prize, you’ll have to pay for delivery, processing, taxes, duties, or some other fee.
It sounds too good to be true
Congratulations, you’ve won first prize in a contest that you never entered. Or you’re being offered a once-in-a-lifetime investment that guarantees a huge return.
“We’ll need your credit card number”
Banks do not require these details unless you are using that specific method of payment.
Payment is via cash only
Fraudulent telemarketers often ask for a cash payment, rather than a cheque or credit card, because cash is untraceable and can’t be cancelled.
A limited opportunity that you cannot miss
If you’re pressured to make a big financial transaction immediately, it’s probably not legitimate.

Care to be aware. Let’s fight cyber fraud together! If you suspect you have been a victim of cyber fraud, contact our Call Centre at 03-9206 8118 for assistance.

For more tips on preventing cyber fraud and conducting Internet Banking safely, visit www.rhbgroup.com today.