Dear Valued Customers,
We are pleased to advise that we have updated RHB Bank Berhad and RHB Islamic Bank Berhad Terms and Conditions for Share Margin Financing/-i (“SMF/-i”) documents pursuant to requirement under the Policy Document issued by Bank Negara Malaysia on Fair Treatment of Financial Consumer effective 30-June-2021. The summary changes are available at the following links:
|Products and Services||Description|
|RHB Share Margin Financing/-i (“SMF/-i”)||
For Individual customers
10 June 2021
Frequently Asked Questions (FAQs)
|1||I received a notification from the Bank regarding the update to the terms and conditions of my Share Margin Financing/-i. What is this about?||The Bank is applying the principle of fair treatment to financial consumers in the Share Margin Financing/-i contracts by enhancing the reasonableness and transparency of the Terms and Conditions.|
|2||Is the update in the Terms and Conditions applicable to Conventional and Islamic products?||Yes. It is applicable to Conventional and Islamic Share Margin Financing/-i products.|
|3||When will the updated Terms and Conditions take effect?||The updated Terms and Conditions for Share Margin Financing/-i will take effect from 30th June 2021.|
|4||Do I need to sign a new or supplementary document related to the updated Terms and Conditions?||Not required.
All existing Terms and Conditions remain unchanged and the updated Terms and Conditions are based on the principles of fair treatment to the customers.
|5||Will this be applied to our existing facilities?||There will be no change to the existing facilities other than the terms and conditions related to the principles of Fair Treatment for Financial Consumers.|
|6||Do I need to pay any additional fees and charges or stamping fees arising from the updated Terms and Conditions?||No, there is no additional fees and charges.|
|7||If I require further information, who can I contact?||For further assistance, you may reach our Customer Care Service Officer via email email@example.com or call 03-9206 8118.|