Malaysia

Loan / Financing Payment Assistance

In these times of distress, we will rebuild together


COVID‑19 has left a significant impact on the financial health of businesses and individuals. During this challenging period, our priority is to assist you in moving forward.


Help is available for everyone


Our Payment Assistance Programme has been further enhanced effective 1 December 2020 until 30 June 2021 and is applicable for the following customers:


  • ◦ Customers who are registered under the Bantuan Sara Hidup (BSH) or Bantuan Prihatin Rakyat (BPR) packages
  • ◦ Microenterprises, as defined by SME Corp, with loan/financing facilities amounting up to RM150,000

Applications for the Targeted Payment Assistance Programme is open from 23 November 2020 onwards.

More information can be found in our Payment Assistance FAQ pages. Please click on the options below.

PAYMENT ASSISTANCE FOR INDIVIDUAL CUSTOMERS
IMPORTANT: For Customers under the Bantuan
Sara Hidup (“BSH”) / Bantuan Prihatin Rakyat
(“BPR”), please visit this link

    Have a question? Contact:

  • º Mortgage (Residential & Commercial Property) & ASB Financing: 03-2610 6000
  • º Personal Financing and Hire Purchase: 03-2776 3111
PAYMENT ASSISTANCE FOR SMALL & MEDIUM ENTERPRISES & MICROENTERPRISES
IMPORTANT: For Microenterprises with loan/financing
facilities (except overdraft facilities) with approved
amounts of up to RM150,000, please visit this link.

    Have a question? Contact:

  • º 03-9280 6270 / 6416 / 6391
PAYMENT ASSISTANCE FOR POLICY HOLDERS
  • º Valid until 31 December 2020.
  • º Premium Instalment Scheme. To apply, complete our form.
  • º Premium Relief Scheme. To apply, complete our form.
  • º Cash reimbursement for COVID-19 test. To apply, please visit this link.

Have a question? Contact:
1300 220 007

COVID-19 Related Announcements and Updates

NOTICE: REVISED OPERATING HOURS AND TEMPORARY BRANCH CLOSURE AS AT 10 NOVEMBER 2020
9 October 2020 - EMPLOYEE OF RHB METRO TOWN SALES HUB IN KOTA KINABALU, SABAH TESTED POSITIVE FOR COVID-19
4 May 2020 – RHB COMMITS RM3.5 MILLION TOWARDS THE FIGHT AGAINST COVID-19 AND EASING FINANCIAL BURDEN OF THOSE IMPACTED
29 April 2020 – RHB APPROVES MORE THAN RM500 MILLION IN SPECIAL RELIEF FACILITIES FOR SMEs AFFECTED BY COVID-19
NOTICE: RE-OPENING OF RHB BANKING GROUP BRANCHES IN STAGES
IMPORTANT NOTICE ON MORATORIUM FOR LOAN AND FINANCING
NOTICE: BNM COVID-19 Industry Alerts
26 April 2020 – EMPLOYEE OF RHB BANK – SIMPANG TIGA BRANCH IN KUCHING TESTED POSITIVE FOR COVID-19
22 April 2020 – RHB CONTINUES TO PROVIDE PACKED MEALS TO HOSPITAL FRONTLINERS DURING THIRD PHASE OF COVID-19 MCO PERIOD
20 April 2020 – RHB INSURANCE OFFERS RELIEF TO POLICYHOLDERS AFFECTED BY COVID-19
Impact of Movement Control Order (MCO) on Tariff Fire Policy Coverage
15 April 2020 – EMPLOYEE OF RHB BANK – YUNG KONG BRANCH IN KUCHING TESTED POSITIVE FOR COVID-19
14 April 2020 - EMPLOYEE IN RHB HQ TESTED POSITIVE FOR COVID-19
9 April 2020 - REMISIER WITH RHB INVESTMENT BANK TESTED POSITIVE FOR COVID-19
NOTICE: UPDATE - Online Application for i-Lestari Account Withdrawals
Essential Over The Counter (OTC) Services during Movement Control Order
8 April 2020 – EMPLOYEE OF RHB ISLAMIC BANK - CAWANGAN KELANA JAYA TESTED POSITIVE FOR COVID-19
NEW Announcement of the ATM MEPS fee waiver
3 April 2020 - RHB WAIVES RM1 FEE DURING MOVEMENT CONTROL ORDER PERIOD
NEW Deferment of Premium Payment for RHB Life Protection Plan underwritten by Tokio Marine Life Insurance
28 March 2020 - RHB CONFIRMS TWO EMPLOYEES IN KUCHING TESTED POSITIVE FOR COVID-19
27 March 2020 - Delay in Delivery of RHB Credit Card/-i statements
27 March 2020 - RHB WILL NOT COMPOUND INTEREST DURING MORATORIUM PERIOD
Frequently asked questions on temporary closure of RHB branches during Movement Control Order period
24 March 2020 - RHB PLEDGES RM3 MILLION IN FIGHT AGAINST COVID-19
NOTICE: Revised Operating Hours
23 March 2020 - TEMPORARY CLOSURE OF RHB BANK – YUNG KONG BRANCH, KUCHING
22 March 2020 - TEMPORARY CLOSURE OF RHB ISLAMIC BANK – CAWANGAN JALAN SATOK, KUCHING
18 March 2020 - RHB EXTEND FINANCIAL ASSISTANCE TO CUSTOMERS AFFECTED BY COVID-19
Financing Facility to assist Malaysian SMEs affected by COVID-19: Special Relief Facility 2020
Announcement of extended coverage of RHB Essential FlexiLink Plus in regards to COVID-19

Bantuan Pembayaran Pinjaman / Pembiayaan

Pada saat-saat yang mencabar ini, kita akan membangun semula bersama


COVID‑19 telah meninggalkan impak yang ketara terhadap status kewangan perniagaan dan individu. Dalam tempoh yang mencabar ini, keutamaan kami adalah untuk membantu anda terus maju ke hadapan.


Bantuan tersedia bagi semua


Program Bantuan Pembayaran kami telah ditambahbaik mulai 1 Disember 2020 hingga 30 Jun 2021 bagi pelanggan-pelanggan berikut:


  • ◦ Pelanggan yang didaftarkan di bawah pakej Bantuan Sara Hidup (BSH) atau Bantuan Prihatin Rakyat (BPR)
  • ◦ Perusahaan Mikro, seperti yang telah didefinisikan oleh SME Corp, dengan kemudahan pinjaman / pembiayaan berjumlah sehingga RM150,000

Permohonan untuk Program Bantuan Pembayaran Bersasar ini dibuka mulai 23 November 2020.

Maklumat lanjut boleh didapati di halaman Soalan Lazim Bantuan Pembayaran kami. Sila klik pilihan di bawah.

BANTUAN PEMBAYARAN UNTUK PELANGGAN INDIVIDU
Untuk memohon, sila lengkapkan e-Borang kami
Senarai dokumentasi yang diperlukan untuk memohon
PENTING: Untuk Pelanggan di bawah Bantuan Sara Hidup (“BSH”) / Bantuan Prihatin Rakyat ("BPR"), sila kunjungi pautan ini

    Anda mempunyai soalan? Sila hubungi:

  • º Gadai janji (Hartanah Kediaman & Komersial) & Pembiayaan ASB: 03-2610 6000
  • º Pembiayaan Peribadi dan Sewa Beli: 03-2776 3111
BANTUAN PEMBAYARAN UNTUK PERUSAHAAN KECIL & SEDERHANA & PERUSAHAAN MIKRO
PENTING: Bagi Perusahaan Mikro yang mempunyai kemudahan pinjaman / pembiayaan (kecuali kemudahan overdraf) dengan jumlah diluluskan sehingga RM150,000, sila lawati pautan ini.

    Anda mempunyai soalan? Hubungi:

  • º 03-9280 6270/6416/6391
BANTUAN PEMBAYARAN UNTUK PEMEGANG POLISI
  • º Sah sehingga 31 Disember 2020.
  • º Skim Ansuran Premium. Untuk memohon, sila lengkapkan e-Borang kami.
  • º Skim Bantuan Premium. Untuk memohon, sila lengkapkan e-Borang kami.
  • º Pembayaran balik wang tunai untuk ujian COVID-19. Untuk memohon, sila lawati pautan ini.

Anda mempunyai soalan? Hubungi:
1300 220 007

Maklumat Semasa & Pengumuman Berkaitan COVID-19

NOTICE: REVISED OPERATING HOURS AND TEMPORARY BRANCH CLOSURE AS AT 10 NOVEMBER 2020
9 October 2020 - EMPLOYEE OF RHB METRO TOWN SALES HUB IN KOTA KINABALU, SABAH TESTED POSITIVE FOR COVID-19
4 May 2020 – RHB COMMITS RM3.5 MILLION TOWARDS THE FIGHT AGAINST COVID-19 AND EASING FINANCIAL BURDEN OF THOSE IMPACTED
29 April 2020 – RHB APPROVES MORE THAN RM500 MILLION IN SPECIAL RELIEF FACILITIES FOR SMEs AFFECTED BY COVID-19
NOTICE: RE-OPENING OF RHB BANKING GROUP BRANCHES IN STAGES
IMPORTANT NOTICE ON MORATORIUM FOR LOAN AND FINANCING
NOTICE: BNM COVID-19 Industry Alerts
26 April 2020 – EMPLOYEE OF RHB BANK – SIMPANG TIGA BRANCH IN KUCHING TESTED POSITIVE FOR COVID-19
22 April 2020 – RHB CONTINUES TO PROVIDE PACKED MEALS TO HOSPITAL FRONTLINERS DURING THIRD PHASE OF COVID-19 MCO PERIOD
20 April 2020 – RHB INSURANCE OFFERS RELIEF TO POLICYHOLDERS AFFECTED BY COVID-19
Impact of Movement Control Order (MCO) on Tariff Fire Policy Coverage
15 April 2020 – EMPLOYEE OF RHB BANK – YUNG KONG BRANCH IN KUCHING TESTED POSITIVE FOR COVID-19
14 April 2020 - EMPLOYEE IN RHB HQ TESTED POSITIVE FOR COVID-19
9 April 2020 - REMISIER WITH RHB INVESTMENT BANK TESTED POSITIVE FOR COVID-19
NOTICE: UPDATE - Online Application for i-Lestari Account Withdrawals
Essential Over The Counter (OTC) Services during Movement Control Order
8 April 2020 – EMPLOYEE OF RHB ISLAMIC BANK - CAWANGAN KELANA JAYA TESTED POSITIVE FOR COVID-19
NEW Announcement of the ATM MEPS fee waiver
3 April 2020 - RHB WAIVES RM1 FEE DURING MOVEMENT CONTROL ORDER PERIOD
NEW Deferment of Premium Payment for RHB Life Protection Plan underwritten by Tokio Marine Life Insurance
28 March 2020 - RHB CONFIRMS TWO EMPLOYEES IN KUCHING TESTED POSITIVE FOR COVID-19
27 March 2020 - Delay in Delivery of RHB Credit Card/-i statements
27 March 2020 - RHB WILL NOT COMPOUND INTEREST DURING MORATORIUM PERIOD
Frequently asked questions on temporary closure of RHB branches during Movement Control Order period
24 March 2020 - RHB PLEDGES RM3 MILLION IN FIGHT AGAINST COVID-19
NOTICE: Revised Operating Hours
23 March 2020 - TEMPORARY CLOSURE OF RHB BANK – YUNG KONG BRANCH, KUCHING
22 March 2020 - TEMPORARY CLOSURE OF RHB ISLAMIC BANK – CAWANGAN JALAN SATOK, KUCHING
18 March 2020 - RHB EXTEND FINANCIAL ASSISTANCE TO CUSTOMERS AFFECTED BY COVID-19
Financing Facility to assist Malaysian SMEs affected by COVID-19: Special Relief Facility 2020
Announcement of extended coverage of RHB Essential FlexiLink Plus in regards to COVID-19