ANNOUNCEMENT

COVID-19 Financial Assistance
for individuals

To all those who are affected, hang tight. We understand that financial support is crucial to those affected by the COVID-19 outbreak, especially in a time like this and RHB is dedicated to help ease your financial worries with a Special Relief Programme in place.
Eligibility
  • Applicable to all retail loan/financing customers
Credit Cards

Conventional

  • Customers have an option to opt in to convert their credit card outstanding balances into a term loan of not more than 3 years at an effective interest of not more than 13% per annum.
  • For customers who have been unable to meet the minimum monthly payment for 3 consecutive months, their credit card outstanding balances will be automatically converted into a term loan of not more than 3 years at an effective interest of not more than 13% per annum.

Islamic

  • Customers have an option to opt in to convert their credit card outstanding balances (principal only) into a term financing of not more than 3 years at an effective rate of not more than 13% per annum.
  • For customers who have been unable to meet the minimum monthly payment for 3 consecutive months, their credit card outstanding balances (principal only) will be automatically converted into a term financing of not more than 3 years at an effective rate of not more than 13% per annum.

Personal Financing
  • Applicable for customers who are not in arrears exceeding 90 days as at 1 April 2020.
  • The Moratorium is deferment of instalment servicing for up to 6 months without incurring late payment charges
  • Instalment payment amounts will remain unchanged upon uplifting of the Moratorium and maturity date will be extended for 6 months.
  • If customer requires more than 6 months indulgence, do contact us for a Restructure & Reschedule plan.
Mortgages
  • For customers who are not in arrears exceeding 90 days as at 1 April 2020.
  • The Moratorium is deferment of instalment servicing for up to 6 months without incurring late payment charges.
  • Interest/Profit will continue to accrue on outstanding balance and will not be compounded during the Moratorium period.
  • Instalment payment amounts will remain unchanged upon uplifting of the Moratorium and loan/financing tenure will be extended for 6 months.
  • If customer requires more than 6 months indulgence, do contact us for a Restructure & Reschedule plan.
Auto Finance
  • For customers who are not in arrears exceeding 90 days as at 1 April 2020.
  • The Moratorium is deferment of instalment servicing for up to 6 months without incurring late payment charges.
  • Instalment payment amounts will remain unchanged upon uplifting of the Moratorium and maturity date will be extended for 6 months.
  • If customer requires more than 6 months indulgence, do contact us for a Restructure & Reschedule plan.
ASB Financing
  • Defer instalment servicing up to 6 months and waiver of late charges, if any.
  • Monthly instalment shall commence as usual from month 7 onwards.
  • Instalment payment amounts will remain unchanged upon uplifting of the Moratorium and loan/financing tenure will be extended for 6 months.
  • If customer requires more than 6 months indulgence, the loan/financing shall be considered under existing Restructure & Rescheduling process.
Additional for Islamic Financing
By way of conduct and unless otherwise communicated with the Bank, the customer agrees the following during the moratorium period, to effect the COVID-19 Financial Relief Assistance program:
  • The extension of the customer’s facility tenure by the same tenure of the moratorium period, where applicable;
  • In respect of the rebate (ibra’) clause agreed for the customer’s relevant facility, a lower rebate may be granted by the Bank;
  • In respect of the customer’s facility with a leasing (ijarah) arrangement, the Bank may grant full or partial rebate on the instalments.
*For all Islamic financing facilities, profit will not be capitalised (i.e. not compounded).
An initiative by:

FAQs

Hire Purchase
Financing/-i

Personal
Financing/-i

Mortgage
Financing

ASB
Financing

Credit
Card