At RHB Banking Group, we believe in providing the highest level of service to our valued customers. In doing so, we welcome your views and comments that will help us improve our service standards. You may give your feedback through any of the following channels:

  • Customer Feedback Form at your local RHB Branch / Business Centres
  • Email us through online feedback form or email directly to customer.service@rhbgroup.com
  • Talk to our Service Ambassador at local RHB Branch / Business Centres
  • RHB PhoneBanking Call Centres in Malaysia:
    Kuala Lumpur (24 hours)
    General Line: 03-92068118
    Fax: 03-92068088
    Monday to Thursday (8.30am – 5.30pm)
    Friday (8.30am – 4.30pm)
    General Line: 082 – 276118
    Fax: 082 – 276 088
  • Write to:
    Santhanamary Ramien
    Service Recovery Management
    Customer Experience & Channel Management
    RHB Banking Group
    Level 6, Menara AA
    Jalan Tun Razak
    50400 Kuala Lumpur
    Fax: 03-92068088