Reflex Premium Services
How do I verify/authorize a Service Request Transaction to Submit for Bank Processing?
![](/-/media/Microsites/myreflex/images/premium/articles/article-image/authorize_service_request/authorize_service_request-1.jpg)
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1.Login as Authorizer and click on the Trade Module.
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2.Click on View Pending.
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3.Then click on the Trade Instruction, which displays a list of applications with Releaser Transactions.
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4.Click on the Transaction Number hyperlink to proceed to the Service Request – View Pending page.
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5.On the Details page, review all the data in Service Request Details tab and Attachments tab.
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6.To authenticate your transaction, please refer to steps below:
a) Press the button and enter the PIN Number. The word “rHb” will be displayed and then you press 2.
b) Enter the Challenge Code into the Token. c) An 8-digit number will be generated by the Token and key in this number at the Token field. -
7.Authorizer has 3 options to choose from:
• Return to Maker - Authorizer can return the transaction to the Maker for rectification and re-submission • Reject – Authorizer can click on Reject to cancel the transaction • Approve – Authorizer can click on Approve to approve the transaction
Clickto route to Confirmation page.
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1.Login as Authorizer and click on the Trade Module.
-
2.Click on View Pending.
-
3.Then click on the Trade Instruction, which displays a list of applications with Releaser Transactions.
-
4.Click on the Transaction Number hyperlink to proceed to the Service Request – View Pending page.
-
5.On the Details page, review all the data in Service Request Details tab and Attachments tab.
-
6.To authenticate your transaction, please refer to steps below:
a) Press the button and enter the PIN Number. The word “rHb” will be displayed and then you press 2.
b) Enter the Challenge Code into the Token. c) An 8-digit number will be generated by the Token and key in this number at the Token field. -
7.Authorizer has 3 options to choose from:
• Return to Maker - Authorizer can return the transaction to the Maker for rectification and re-submission • Reject – Authorizer can click on Reject to cancel the transaction • Approve – Authorizer can click on Approve to approve the transaction
Clickto route to Confirmation page.
![](/-/media/Microsites/myreflex/images/premium/articles/article-image/authorize_service_request/authorize_service_request-1.jpg)
-
1.Login as Authorizer and click on the Trade Module.
![](/-/media/Microsites/myreflex/images/premium/articles/article-image/authorize_service_request/authorize_service_request-2.jpg)
-
2.Click on View Pending.
![](/-/media/Microsites/myreflex/images/premium/articles/article-image/authorize_service_request/authorize_service_request-3.jpg)
-
3.Then click on the Trade Instruction, which displays a list of applications with Releaser Transactions.
![](/-/media/Microsites/myreflex/images/premium/articles/article-image/authorize_service_request/authorize_service_request-4.jpg)
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4.Click on the Transaction Number hyperlink to proceed to the Service Request – View Pending page.
![](/-/media/Microsites/myreflex/images/premium/articles/article-image/authorize_service_request/authorize_service_request-5.jpg)
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5.On the Details page, review all the data in Service Request Details tab and Attachments tab.
![](/-/media/Microsites/myreflex/images/premium/articles/article-image/authorize_service_request/authorize_service_request-6.jpg)
-
6.To authenticate your transaction, please refer to steps below:
a) Press the button and enter the PIN Number. The word “rHb” will be displayed and then you press 2.
b) Enter the Challenge Code into the Token. c) An 8-digit number will be generated by the Token and key in this number at the Token field.
![](/-/media/Microsites/myreflex/images/premium/articles/article-image/authorize_service_request/authorize_service_request-7.jpg)
-
7.Authorizer has 3 options to choose from:
• Return to Maker - Authorizer can return the transaction to the Maker for rectification and re-submission • Reject – Authorizer can click on Reject to cancel the transaction • Approve – Authorizer can click on Approve to approve the transaction
Clickto route to Confirmation page.