Malaysia

NOTICE: Revised Operating Hours


In line with advisories by Bank Negara Malaysia and Majlis Keselamatan Negara, and to help prevent the spread of COVID-19, please note the following revisions to our Branch and Self-Service Terminals operating hours throughout the Movement Control Order (MCO) period:


Business Entity / ServiceOperating HoursNotes
RHB Bank
RHB Islamic Bank

Branches nationwide:
9.15am - 4.15pm, Monday to Friday*

Branches in Shopping Complexes:

RHB Bank Kenanga Wholesale City10.00am – 5.00pm, open daily
RHB Bank Kuala Lumpur City Centre (KLCC)9.30am – 5.30pm, Monday - Saturday

9.30am – 4.30pm, Sunday
RHB Bank Paradigm Mall10.00am – 5.00pm, open daily

Sales Centres:
10.00am – 10.00pm, open daily (or following current shopping mall operating hours)

Sales Hubs:
9.00am – 7.00pm, open daily

Please refer to notices and announcements at www.rhbgroup.com for updates on branch status

Note:
*Branches in Kelantan and Terengganu are open Sunday to Thursday

RHB Investment Bank

Branches nationwide:
8.30am – 5.15pm, Monday to Friday

Please refer to notices and announcements at www.rhbgroup.com for updates on branch status
RHB Asset Management

Branches nationwide:
9.15am – 4.15pm, Monday to Friday

For further assistance, please contact our Customer Service Personnel: 1800-88-3175
RHB Insurance

Head Office, The ICON Jalan Tun Razak:
9:00am - 4:00pm, Monday to Friday

RHB Insurance branches nationwide and Customer Relationship Centre (CRC) counter at RHB Centre and at The ICON Jalan Tun Razak:
9:30am - 3:00pm, Monday to Friday*
Tel: 1300 220 007

Emergency Auto Assist Helpline:
24-hours Hotline 1300 880 881

Please refer to notices and announcements at www.rhbgroup.com for updates on branch status

Note:
*RHB Insurance Branch in Kota Bharu, Kelantan is open Sunday to Thursday

Self-Service Terminals (including ATM, cash and cheque deposit machines) (SST)SST operating hours nationwide are as normal, except for some areas in accordance to requirements of relevant local authorities.Cheque deposit cut-off time is before 4.00pm.
Bureau de Change (BDC)BDC KLIA 1 & KLIA 2:
8.00am - 10.00pm, open daily*
Note:
* Effective 1 July 2020
Customer Contact Centre

Telephone enquiries:
24-hours / 7-days a week

Email correspondence hours:
9.00am - 4.00pm, Monday to Friday

We sincerely apologize for any inconvenience caused and strongly encourage customers to use our internet and mobile channels during the MCO period.