In line with advisories by Bank Negara Malaysia and Majlis Keselamatan Negara, and to help prevent the spread of COVID-19, please note the following revisions to our Branch and Self-Service Terminals operating hours throughout the Movement Control Order (MCO) period:
| Business Entity / Service | Operating Hours | Notes |
|---|---|---|
| RHB Bank RHB Islamic Bank RHB Investment Bank RHB Asset Management | Branches nationwide: 10.00am - 3.00pm, Monday to Friday | Please refer to notices and announcements at www.rhbgroup.com for updates on branch status |
| RHB Insurance | Head Office, The ICON Jalan Tun Razak: 9:00am - 4:00pm, Monday to Friday Customer Relationship Centre (CRC) counter, RHB Centre, Jalan Tun Razak: 10:00am - 3:00pm, Monday to Friday Tel: 1300 220 007 Emergency Auto Assist Helpline: 24-hours Hotline 1300 880 881 | All RHB Insurance Branches and CRC The ICON Jalan Tun Razak are temporarily closed until further notice |
| Self-Service Terminals (including ATM, cash and cheque deposit machines) (SST) | SST nationwide: 7.00am - 10.00pm, daily | Self-Service Terminals operating hours are from 7.00 am - 7.00 pm for
|
| Customer Contact Centre | Telephone enquiries: 24-hours / 7-days a week Email correspondence hours: 9.00am - 4.00pm, Monday to Friday | There may be delays in attending to your call due to the reallocation of Customer Contact Centre resources to prioritize most essential services during this period. |
| Bureau de Change (BDC) | BDC KLIA 2: 7.00am – 7.00pm, daily | BDC KLIA 1 is closed during this period |
We sincerely apologize for any inconvenience caused and strongly encourage customers to use our internet and mobile channels during the MCO period.