Malaysia

ANNOUNCEMENT

Notice : RHB Instant Debit Card/-i Renewal Exercise

Dear Valued Customers,


Please be informed that your RHB Debit Card/-i will be expired soon. You are advised to renew your RHB Debit Card/-i as soon as possible to avoid any disruption to the usage of your Card. You are also encourage to change your current PIN to a new 6-digit PIN to minimize any risk of exposure.



STEPS TO RENEW YOUR CARD: OPTIONS TO CHANGE YOUR CARD’S PIN NO.:

Step 1: Check your RHB Debit Card/-i expiry date (refer to the date stated on your card, ie. “Valid Thru Month/Year”)

Step 2: Visit your nearest RHB Branch to renew your card before the expiry date.

You are encouraged to use the real-time mobile e-ticketing services (QMS App) to set an appointment with our RHB Branches (50 selected RHB Bank and RHB Islamic Bank branches) in advance by scanning the QR code available in RHB website as below:

1. Download the QMS App (Click here)
2. Select “Service Providers” – RHB Bank
3. Select “State” and preferred “RHB Branch”
4. Choose “Others” for Renewal Debit Card ticketing.
5. Select “Queue Ticket” if you want to obtain queue ticket numbers instantaneously or “Appointment Ticket” to make appointment as close as 1 hour in advance and up to 30 days ahead of the scheduled appointment date.
6. Walk in to the Branch which you have set the appointment with.

Option 1 – Through RHB Counter
Immediately after the renewal process is successful.

Option 2 : Through RHB ATM

BRANCH OPERATING HOUR

RegionsOperating Hour*
Klang Valley West - Monday - Friday (9.15am - 4.15pm)
Klang Valley South - Monday - Friday (9.15am - 4.15pm)
Klang Valley North - Monday - Friday (9.15am - 4.15pm)
Northern - Monday - Friday (9.15am - 4.15pm)
Perak - Monday - Friday (9.15am - 4.15pm)
Southern - Monday - Friday (9.15am - 4.15pm)
East Coast
Kelantan
Terengganu
Pahang

- Sunday - Thursday (9.15am - 4.15pm)
- Sunday - Thursday (9.15am - 4.15pm)
- Monday - Friday (9.15am - 4.15pm)

Sarawak - Monday - Friday (9.15am - 4.15pm)
Sabah - Monday - Friday (9.15am - 4.15pm)

*Operating hour by regions will update from time to time.

For Terms and Conditions (T&C), please refer below:

i) T&C RHB Debit Cards (Click here)

ii) T&C RHB Debit Card-i (Click here)

For Frequent Ask Question (FAQ), please refer below:

i) FAQ for Renewal RHB Instant Debit Card/-i (Click here)

Thank you.