15 September 2020
The Moratorium period will end on 30 September 2020. If you anticipate difficulties in paying your monthly instalments at the end of the Moratorium period, we strongly encourage you to attend our payment assistance clinics to discuss mutually feasible payment arrangements.
Date: 19 & 26 September and 3 & 4 October 2020
Time: 9.00 am - 2.00 pm
Location: Branches list
Kindly come prepared with the necessary documents as indicated below so that we may process your applications immediately.
Individual customers:
| Customers who have lost their jobs / income | Customers who suffered a salary / income reduction |
|---|---|
| Documents required: | Documents required: |
Salaried Individuals
| Salaried Individuals
|
Self-employed Individuals
| Self-employed Individuals
|
| Other forms of Loan / Financing Payment Assistance programs for Individual customers who are experiencing payment difficulties: | |
| Documents required: | Documents required: |
Salaried Individuals
| Self-employed Individuals
|
Customers who do not have the documents listed above may submit other types of income documents to support their applications, including:
| |
SME customers:
SMEs who would like to seek further assistance are also encouraged to visit our clinics. Please bring along the following documents:
Note: In addition to the list above, other supplementary documents may be required on a case-to-case basis once the application process begins. We will assess your current financial circumstances, and advise you on the most suitable solution for your loan / financing facilities with us.
We look forward to assisting you.