Dear Valued Customers,

We are pleased to inform that  further enhancements will be made to our Payment Assistance programme, in line with the announcement made by the Minister of Finance during the Budget 2021 session. For our customers who are registered under the Bantuan Sara Hidup (BSH) or Bantuan Prihatin Rakyat (BPR) packages as well as Micro Enterprises with loan / financing facilities amounting up to RM150,000, the following two options will be made available effective 1 December 2020 until 30 June 2021:


Option 1: To defer monthly instalment payments for 3 months; OR
  Option 2: To reduce monthly instalment payments by 50% for 6 months

Applications for the enhanced Payment Assistance Programme will be opened from 23 November 2020 onwards.

We will share further details of the enhancements on our website at as soon as possible.

In the meantime, you may continue to apply for Payment Assistance for your loan / financing facilities by submitting the e-Forms below:

e-Form for individual customers

e-Form for SME customers

All Payment Assistance applications received will now be assessed and approved under the enhanced Payment Assistance program.

For further queries, you may contact the numbers below:

Individual customers:
Mortgage (Residential & Commercial Property) and ASB Financing: 03-2610 6000
Personal Financing and Hire Purchase: 03-2776 3111
Small Medium Enterprise (SME):
03-9280 6270 / 6416 / 6391