Banking Methods
Choose from all the different ways you can bank with us. With every option, we try to make
the
entire process as simple as possible for you. See what suits your needs.
Our banking services
Online Banking
Check your balance, transfer funds, pay bills, track your activity and more, from one hub. Fast and seamless process.
Mobile Banking
All your banking needs, at your fingertips. Conveniently pay your bills, transfer funds and check account balances via your phone.
Self-Service Banking
Skip the queues and take matters into your own hands with our variety of machines. They include ATMs, CDMs, CQMs, CoDMs and more.
Via Counter
Prefer a little guidance as you perform your banking? Just drop by one of our many RHB branches scattered around the nation for assistance.
Contact Us
Our dedicated service team is your first point of contact for raising complaints or providing feedback.
Choose the banking method for your needs
Banking Methods
Filter by type of service to pinpoint the different ways you
can perform it
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Open Account |  |
(via Online Account
Opening) |
(via Online Account
Opening) |
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| Deposit | |
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| Withdrawal | |
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| Debit/Credit Transfer | |
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| DuitNow Registration | |
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| DuitNow Transfer | |
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| Close Account | |
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| House Cheque Credit | |
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| Bill Payment - JomPAY | |
|
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Open Account | |
(via Online Account
Opening) |
(via Online Account
Opening) |
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| Deposit | |
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| Cheque Debit | |
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| Debit/Credit Transfer | |
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| DuitNow Registration | |
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| DuitNow Transfer | |
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| Close Account | |
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| Cash Withdrawal | |
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| House Cheque Immediate Credit | |
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| Outward Cheque Clearing/Inward Returned | |
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| Inward Cheque Clearing/Outward Returned | |
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| House Cheque Credit | |
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| Cash Withdrawal Without Cheque Leaf Search | |
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| Bill Payment - JomPAY | |
|
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Placement | |
|
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| Withdrawal/Upliftment | |
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| Interest Withdrawal | |
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| Renewal | |
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| Placement (Backdate) | |
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Interbank GIRO Outward | |
|
|
(for non
Instant Transfer enable banks) |
|
| Western Union Send Money | |
|
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| Western Union Receive Money | |
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| Issue Local Telegraphic Transfer | |
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| Issue Local Demand Draft | |
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| Issue Foreign Telegraphic Transfer | |
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| Issue Foreign Demand Draft | |
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| Foreign Currency Notes Sale/Purchase | |
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| Travellers Cheque Purchase | |
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| Foreign Cheque Collection | |
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| Issue Bulk Foreign Telegraphic Transfer | |
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| Western Union Refund Money Transfer | |
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Loan Payment/Payoff | |
|
|
(repayment
only) |
|
| Cheque Returned | |
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| Loan Payment Reversal | |
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| Loan Payoff Reversal | |
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Payment | |
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| Cash Advance | |
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(CashXcess) |
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| Enquiry | |
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| Apply | |
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| Activation | |
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| Check balance | |
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| Report Loss | |
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| Cancel Card | |
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| PIN request | |
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| CashXcess | |
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| Balance Transfer | |
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| Installment Plan | |
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Card Not Present | |
|
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| Oversea Withdrawal | |
|
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| Contactless function | |
|
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Easy Simpanan Mesra Account Closure | |
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| Easy Simpanan Mesra/Easy Kad Debit Initial Deposit | |
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| Easy Simpanan Mesra/Easy Kad Debit Deposit | |
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| Easy Simpanan Debit Card Close Account | |
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| Easy Kad Debit Account Closure | |
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| RHB Bank Hire Purchase Payment | |
|
|
|
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Open Account | |
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| Subscribe Unit | |
|
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| Redeem Unit | |
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Open Account | |
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| Rental Payment | |
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| Close Account | |
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Open Account | |
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| Call Deposit/Withdrawal | |
|
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| Term Deposit/Withdrawal | |
|
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| Close Account | |
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Moratorium Enquiry (opt in, opt out, interest calculation, e form, explanation of scenarios) | |
|
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| EPF - Lestari Sign-Up/Payment | |
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| Unclaimed Monies | |
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| Complaint | |
|
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| Exceptional Handling | |
|
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| Reflex or SME loan queries | |
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Passbook Update | |
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| Inquiry | |
|
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| Account Hold/Special Instruction | |
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| Maintenance - mobile, address, limits changes | |
(only for
Dynapin) |
(only
for Dynapin) |
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| Dormant Activation | |
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| Customer Info Inquiry | |
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| Balance Inquiry | |
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| Statement Inquiry | |
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| Account Info Inquiry | |
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| Transaction History Inquiry | |
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| Account Status Inquiry | |
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| Account Condition Inquiry | |
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| Customer Info Maintenance | |
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| Account Status Maintenance | |
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| Account Condition Maintenance | |
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Dormant Activation | |
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| Inquiry | |
|
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| Condition/Judgement Maintenance | |
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| Stop Cheque/Cancel Cheque Book | |
|
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| Cheque Book Application | |
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| Balance Inquiry | |
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| Statement Inquiry | |
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| Statement History Inquiry | |
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| Cheque Book Inquiry | |
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| Transaction History Inquiry | |
|
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| 12 Months History Inquiry | |
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| Customer Info Inquiry | |
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| Account Info Inquiry | |
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| Cheque Paid Inquiry | |
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| Hold Amount Inquiry | |
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| Stop Cheque Inquiry | |
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| Special Instruction Inquiry | |
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Inquiry | |
|
|
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| Hold/Pledge/Special Instruction Maintenance | |
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| Receipt Print | |
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Stop Payment | |
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| Foreign Currency Notes Stock Inquiry | |
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| Traveller Cheque Stock Inquiry | |
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| Traveller Cheque/Foreign Currency Inquiry | |
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Balance, Past Due, Affiliate Account Inquiry | |
|
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| Affiliate Accounts Maintenance | |
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| Customer Info Inquiry | |
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| Full Payoff Inquiry | |
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| Past Due Inquiry | |
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Inquiry | |
|
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| Issue Card | |
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| Replace Card | |
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| Delete/Cancel Card | |
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| Maintenance of Limits | |
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| Report Loss | |
|
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| Uplift Hold Debit Card | |
|
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Inquiry | |
|
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| Hire Purchase History Inquiry (MIBS) |
|
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| Floor Stocking History Inquiry [Not in prod] [MIBS] |
|
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| RHB Delta Finance Payment Inquiry (MIBS) |
|
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| RHB Delta Finance Cheque Returned Inquiry (MIBS) | |
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Overdue Rental Inquiry | |
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
| Inquiry - balance statements, history, status | |
|
|
| Services | Branch | Self Service Terminals |
Customer Contact Centre |
RHB Internet Banking |
RHB Mobile Banking |
|---|---|---|---|---|---|
Change of customer’s personal information
|
|
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| Mobile number update for internet banking |
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| Mobile number update for 3D OTP | |
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Deposit Accounts are protected by PIDM up to RM250,000 for each depositor.
Investment products are not protected by PIDM.