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Customer E-Feedback Form

1. RHB Customer Care/Call Centre delivers good service

Pusat Perkhidmatan/Panggilan Pelanggan RHB memberi perkhidmatan yang baik Exceeded expectation / Amat memuaskan Meet expectation / Memuaskan Below expectation / Kurang memuaskan

2. RHB Customer Care/Call Centre makes it easy to fulfill my banking needs

Pusat Perkhidmatan/Panggilan Pelanggan RHB memenuhi keperluan perbankan saya Exceeded expectation / Amat memuaskan Meet expectation / Memuaskan Below expectation / Kurang memuaskan

3. Based on your interaction with our Call Centre, how likely are you to recommend RHB to your friends and family?

Berdasarkan interaksi anda dengan Pusat Panggilan kami, adakah anda akan mengesyorkan RHB kepada kawan kawan dan keluarga anda? 10 Very likely to recommend / Akan mengesyorkan 9 8 May recommend / Mungkin mengesyorkan 7 6 Unlikely to recommend / Tidak mungkin mengesyorkan 5 4 3 2 1 0

Please tell us how we can serve you better (optional):

Sila berikan cadangan bagaimana kami boleh memberi perkhidmatan yang lebih baik (tidak wajib):

Please tell us what you liked about your experience (optional):

Sila nyatakan apa yang anda suka tentang pengalaman perbankan anda bersama kami (tidak wajib):

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No. Telefon atau Emel Contact number Email

Contact number

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Emel

I hereby acknowledge that I have read and understood the Online Privacy Policy and hereby consent to the RHB Banking Group using the information I have provided for the purpose of contacting me/addressing my request/enquiry/complaint/feedback, etc.

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