How are we doing?

At RHB, we are always striving to improve your experience. We are eager to listen to your feedback, both the good and the bad. We also know time is precious. Hence, our feedback has 5 questions, and should take less than 5 minutes to complete. Although we are not able to respond to your feedback individually, you can be assured that your feedback will be used to build a better experience. If you need assistance, you can contact us.

3. Please let us know how satisfied are you with our Retail product(s) based on the experience you had in the past 3 months, using a 10-point rating scale where 1 is “Extremely Dissatisfied” and 10 is “Extremely Satisfied”. (Select between 1 – 10, or Not applicable [NA])

4. In the past 3 months, using the Insurance product(s) selected in Question 3, how would you rate you experience interacting with us through these channels? Please rate on a scale from 1 to 10 with 1 being “Extremely Dissatisfied” and 10 being “Extremely Satisfied”. (Select between 1 – 10, or Not applicable [NA])