RHBI Walk in Customer Feedback Form - ENG

Personal
Business
Premier
Corporate
Islamic
Investor Relations

Contact
Locate
FAQ

Malaysia
About RHB
Products & Services
Promotions

Search

You may be looking for the following

Suggested Searches

Search

POPULAR SEARCHES

SUGGESTED SEARCHES

Personal
Business
Premier
Corporate
Islamic
Investor Relations

Products & Services Promotions

RHB Global Sites

*Mandatory

1. Please select the branch that has served you: * Customer Relationship Center @ RHB Center Ipoh Johor Bahru Kajang Klang Kota Bharu Kota Kinabalu Kuantan Kuching Melaka Miri Penang Puchong Sandakan Sibu 2. Please provide the name of the staff assisting you 3. On a scale of 0 to 10, how likely are you to recommend RHB Insurance to your family & friends? * 9-10: Will recommend 7-8: May recommend 0-6: Would not recommend 4. Please let us know why you have given the rating in Question 3 and what we could do to improve our rating or maintain a rating of 10 * 5. How would you rate your overall experience with RHB Insurance? * 10 - Extremely Satisfied 9 8 7 6 5 4 3 2 1 - Extremely Dissatisfied

6. How do you evaluate the various aspects of contact with our Customer Service? *

Service rendered by our staff Exceed expectation Meet expectation Below expectation My waiting experience at this Center/ Branch Exceed expectation Meet expectation Below expectation I am warmly welcomed Exceed expectation Meet expectation Below expectation I am introduced to suitable & better insurance solutions Exceed expectation Meet expectation Below expectation My request/ enquiry has been resolved timely & efficiently Exceed expectation Meet expectation Below expectation

7. What product(s) are you currently having with RHB Insurance? *

Motor Personal Accident Medical Home Travel Others:

8. For which products have you made a claim with RHB Insurance before, if any *

Motor Personal Accident Medical Home Travel Others: Not Applicable 9. Please let us know how satisfied are you with the claim experience for product mentioned in Question 8? * 10 - Extremely Satisfied 9 8 7 6 5 4 3 2 1 - Extremely Dissatisfied Not Applicable 10. Please let us know what other products are you interested in? * 11. Please tell us what you liked about your experience with us 12. Please tell us how RHB Insurance can serve you better

13. Customer Information *

Name Contact Number Email

Personal

Islamic

Business

RHB Group

Premier

Insurance

Asset Management
- MyInvest
- MySuccess

Corporate
- Investment Banking
- Trustees

RHB Online Banking

RHB Reflex

RHB TradeSmart

RHB Invest

Contact Us

Locate Us

RHB Customer Surveys

Personal

Islamic

Business

RHB Group

Insurance

Asset Management
- MyInvest
- MySuccess

Corporate
- Investment Banking
- Trustees

RHB Online Banking RHB Reflex RHB TradeSmart RHB Invest Contact Us Locate Us RHB Customer Surveys

Get Connected

© 2024 RHB Bank Berhad 196501000373 (6171-M). All rights reserved.

Customer Service Charter
e-Banking Charter
Privacy Policy
Personal Data Protection Act
Terms & Conditions
Product Disclosure Sheet
Disclaimers
Fraud Awareness
FATCA
CRS
FEP

BNM

BNM

Smeinfo

Smeinfo

MyBayar

MyBayar

PIDM

PIDM

AKPK

AKPK

You are about to enter a third party website and RHB Banking Group's privacy policy will cease to apply.

This link is provided for your convenience only, and shall not be considered or construed as an endorsement or verification of such linked website or its contents by RHB Banking Group.

RHB Banking Group also makes no warranties as to the status of this link or information contained in the website you are about to access.

PIDM Membership Representation

PIDM Membership Representation

You are about to enter a third party website and RHB Banking Group's privacy policy will cease to apply.

This link is provided for your convenience only, and shall not be considered or construed as an endorsement or verification of such linked website or its contents by RHB Banking Group.

RHB Banking Group also makes no warranties as to the status of this link or information contained in the website you are about to access.

We used cookies to improve your experience on our website. By continuing to use our website and/or accepting this message, you agree to our use of cookies. Please refer to our Privacy Policy for more information.