Welcome to RHB Banking Group

Targeted Repayment Assistance (TRA) Survey Questionnaire

We hope the Targeted Repayment Assistance (TRA) has helped you navigate your financial challenges caused by COVID-19. At RHB, we’re committed to assist you through any short or long-term financial challenges, and our priority remains unchanged. As part of our ongoing effort to serve you better, we appreciate you taking a few minutes of your time to complete a simple survey.

1. Identity Number (NRIC/Passport) 2. Account Number 3. Mobile Number 4. What is your current monthly income? 5. What is your current employment status? 6. Would you consider shortening your loan/ financing tenure in order to reduce your total interest/financing cost? 6(a). If 'Yes', please indicate your preference on the repayment plans:

*Please walk-in to your preferred branch or login to RHB website to submit your request for upward revision of instalment for current status.

6(b). If ‘No’, please provide the reason: Please specify: 7. If you answer ‘No’ to Q6, when would you consider shortening your loans/ financing tenure in order to reduce your total interest/ financing cost?

Kindly respond to the survey by 31 March 2023.
Thank You.

Note:
> For account in current status, please walk-in to RHB Branches to submit your request
> For account in delinquent status, please contact RHB Collection Centre at 03-74982323 for assistance relating to mortgage or ASB product or 03-74982222 for personal loan and auto finance product.