Frequently Asked Questions

Top Up Paypal Account

What is Top Up PayPal Account?

Top Up is a prepaid service available at RHB Now Internet Banking for you to top up your PayPal account from your RHB Current/Savings Account (CASA) to shop online.

Who is eligible to use this service?

This service is open for all RHB Now Internet Banking users only.

How do I access to Top Up PayPal Account?

Go to Prepaid Services > Top Up PayPal Account

What is the daily transaction limit?

The daily transaction limit is RM3,000 or USD equivalent.

What is the operation hour for this service?

Top Up PayPal Account is available 24 hours daily.

How fast would I receive the top up amount in my PayPal Account?

The top up is instant. Once you have top up via RHB Now Internet Banking, you can immediately login to your PayPal Account to check your PayPal Balance and shop online.

What are the charges for this service?

The service is FREE for all RHB Now Internet Banking users. However, the standard Foreign Exchange (FOREX) rates determined by the bank will be applied for currency conversion.

Please note that there are merchants that do not accept RHB credit card as their mode of payment whereby your credit card account will not be listed in 'From Account' drop-down list when you make payment online.

What are the currencies available for this service?

You can top up in Ringgit Malaysia (RM) and US Dollars (USD). However, top up in Ringgit Malaysia (RM) can only be transferred to a Malaysian registered PayPal Account.

Can I cancel the transaction & get refunded if I have entered wrong email address for my PayPal account?

Once the transaction is successful, you are not allowed to cancel the transaction or request for refund from RHB Bank. You may request for refund from PayPal. However, it is subject to the terms and conditions. Please refer to PayPal's User Agreement for more information.

Can I use this service if I'm not a customer of RHB?

No. You must be a RHB customer with savings/current account, register and login to RHB Now Internet Banking to use this service.