Contact Us

We would love to hear about your experience with us! If there is an opportunity to make things right, do let us know by filling up the form and we will reach out to you.

Customer Contact Centre

Our customer service team is your first point of contact for raising complaints or providing feedback. Talk to our staff at your nearest RHB branch or call our Customer Contact Centre directly. We will do our best to help resolve any issue you may have.

Phone: 03-9206 8118

Email: customer.service@rhbgroup.com

Please include the following details:
1) MyKad Identification Number/Passport Number
2) RHB Account Number
3) Contact Number

Response via email is within 3 working days from date of inquiry submission if the issue is not complex.

Talk to us!

Please fill in the fields below so we can get in touch with you.

Alternative ways to contact us

If you’d like to address your issue more directly, just select from the list below and
we’ll provide you the corresponding details.

RHB Customer Advocacy is an independent unit set up within the Bank to assist in facilitating complaints resolution/management between customers and the relevant departments in the Bank.

You may contact our Head of Customer Advocacy at below contact.

Call us: +603-9206 8090
*Operating Hours: 8:45 a.m. - 5.45 p.m. (Monday – Thursday), 8:45 a.m. - 4.45 p.m. (Friday)

Email: customer.advocacy@rhbgroup.com

Mail: Customer Advocacy, Group Customer Experience, RHB Bank Berhad, Level 2, Tower 2, Jalan Tun Razak, 50400 Kuala Lumpur

OFS is an alternative complaint/ dispute resolution body to review financial claims or disputes if you are not satisfied with the resolution provided by us.

Call: 03-2272 2811

Email: enquiry@ofs.org.my

Website: http://www.ofs.org.my

Fax: 03-2272 1577

Mail: Ombudsman for Financial Services (Formerly known as Financial Mediation Bureau) Level 14, Main Block, Menara Takaful Malaysia, No. 4, Jalan Sultan Sulaiman, 50000, Kuala Lumpur

SIDREC is an independent one-stop dispute resolution service established by the Securities Commission Malaysia to handle disputes related to capital market products or services.

Call: 03-2174 1515

Email: info@sidrec.com.my

Website: https://sidrec.com.my/

Fax: +603-2282 3855

Mail: Unit A-9-1, Level 9, Tower A, Menara UOA Bangsar, No. 5, Jalan Bangsar Utama 1, 59000 Kuala Lumpur

Contact details

Phone: 1300-220-007*

Whatsapp: 012-6031978*

Email: rhbi.general@rhbgroup.com

*Monday to Thursday (8:45a.m. – 5:45p.m.) and Friday (8:45a.m. – 4:45p.m.).

Head office
Branch office

Contact details

Email: investor.relations@rhbgroup.com

Contact details

Malaysia
Address: RHB Asset Management Sdn Bhd, Level 8, Tower 2 & 3, RHB Centre,
Jalan Tun Razak 50400 Kuala Lumpur

General Line: 03-9205 8000

Email: rhbam@rhbgroup.com

Singapore Address: RHB Asset Management Pte Ltd, 10 Collyer Quay,
#09-08 Ocean Financial Centre, Singapore, 049315

General Line: +(65) 6323 2508

Email: rhbam.sg@rhbgroup.com

Hong Kong Address: RHB Asset Management Ltd. 12/F. World-Wide House,
19 Des Voeux Road Central, Hong Kong

General Line: +(852) 2525 1118

Email: rhbam.hk@rhbgroup.com

Indonesia Address: PT RHB Asset Management, 19F, Wisma Mulia Building, Jalan Jenderal Gatot
Subroto, Jakarta, Indonesia, 12710

General Line: +(6221) 2783 0889

Email: rhbam.id@rhbgroup.com

Contact details

Principal Office Address: RHB Trustees Berhad, Level 11, Tower 3, RHB Centre, Jalan Tun Razak ,
50400 Kuala Lumpur, Malaysia

Tel: (+603) 9280 5933

Email: rhbtrustees@rhbgroup.com

Penang Branch Address: 64-D, Tingkat 3, Lebuh Bishop, 10200 Pulau Pinang

Tel: (+604) 261 7017

Ipoh Branch Address: 7A (First Floor), Persiaran Greentown 9, Pusat Perdagangan Greentown,
30450 Ipoh, Perak

Tel: (+605) 249 6946

Johor Bahru Address: Level 2, 21 & 23 Jalan Molek 1/30, Taman Molek, 81100 Johor Bahru, Johor

Tel: (+607) 358 1335

Further information Securities Commision of Malaysia:
https://www.sc.com.my/

Association of Trust Companies Malaysia:
https://www.atcm.com.my/

Bank Negara Malaysia:
http://www.bnm.gov.my/

Companies Commission of Malaysia:
http://www.ssm.com.my/

Securities Industry Dispute Resolution Centre:
https://sidrec.com.my/

Bursa Malaysia:
https://www.bursamalaysia.com/market/

Contact details

EMail: bnmempscreening@rhbgroup.com