Contact Us
We’re committed to always delivering for you. If you would like to compliment members of our team or
have suggestions for improvement, please contact us and let us know. Our dedicated staff will get in
touch
with you at the soonest possible.
Customer Contact Centre
Our customer service team is your first point of contact for raising complaints or providing feedback. Talk to our staff at your nearest RHB branch or call our Customer Contact Centre directly. We will do our best to help resolve any issue you may have.
Phone: 03-9206 8118
Email: customer.service@rhbgroup.com
Please include the following details:
1) MyKad Identification Number/Passport Number
2) RHB Account Number
3) Contact Number
Response via email is within 3 working days from date of inquiry submission if the issue is not complex.
Talk to us!
Please fill in the fields below so we can get in touch with you.
Alternative ways to contact us
If you’d like to address your issue more directly, just select from the list below
and
we’ll provide you the corresponding details.
Contact details
Mail:
Customer Advocacy, Group Customer Experience and Channel Management,
RHB Bank Berhad, Level 2,
Tower 2, Jalan Tun Razak, 50400 Kuala Lumpur
Contact details
Mail: Laman Informasi Nasihat dan Khidmat (LINK), Tingkat Bawah Blok D, Bank Negara Malaysia,Peti Surat 10922, 50929 Kuala Lumpur
Website: https://telelink.bnm.gov.my/
Contact details
Phone: 03-2272 2811
Mail: Ombudsman for Financial Services (Formerly known as Financial Mediation Bureau) Level 14, Main Block, Menara Takaful Malaysia, No. 4, Jalan Sultan Sulaiman, 50000, Kuala Lumpur
Email: enquiry@ofs.org.my
Fax: 03-2272 1577
Website: http://www.ofs.org.my
Contact details
Phone: 1-300-88-9980 / 03-2078 8041
Mail: 34th Floor, UBN Tower, 10 Jalan P Ramlee 50250 Kuala Lumpur
Email: banks@abm.org.my
Fax: 03-2078 8004
Website: www.abm.org.my
Contact details
Phone: 1300-220-007*
Whatsapp: 012-6031978*
Email: rhbi.general@rhbgroup.com
*Monday to Thursday (8:45a.m. – 5:45p.m.) and Friday (8:45a.m. – 4:45p.m.).
| Office | Contact Details |
|---|---|
|
RHB Insurance Berhad |
Address: Level 12, West Wing, The Icon, No. 1, Jalan 1/68F, Jalan Tun Razak, 55000 Kuala Lumpur
Tel:
+603-2180 3000 |
|
Customer Relationship Centre (Head Office) |
Address: Level 12B, West Wing, The Icon, No. 1, Jalan 1/68F, Jalan Tun Razak, 55000 Kuala Lumpur |
|
Customer Relationship Centre (RHB Centre) |
Address: Level 1, Tower Three, RHB Centre, Jalan Tun Razak, 50400 Kuala Lumpur |
|
RHB Auto Assis |
(Emergency Motor Assistance) Tel: 1300-880-881 (24 hours daily) |
| Office | Contact Details |
|---|---|
|
Penang Branch Office |
Address: 2nd Floor, RHB Bank, 44, Lebuh Pantai, 10300 Penang
Tel:
+604 - 261 0115/5639 ; 262 5649/1206 |
|
Ipoh Branch Office |
Address: 37, Jalan Medan Ipoh 5, Bandar Baru Medan Ipoh, 31400 Ipoh, Perak
Tel:
+605 - 546 3123/ 546 2021 |
|
Kajang Branch Office |
Address: No.25, 2nd Floor, Jalan Raja Harun, Taman Hijau, 43000 Kajang, Selangor Darul Ehsan
Tel:
+603 - 8737 6067 |
|
Klang Branch Office |
Address: 2nd Floor, Unit A6, No 22A, Jalan Tiara 2A/ KU1, Pusat Perniagaan BBK, Bandar Baru Klang, 41150 Klang, Selangor Darul Ehsan
Tel:
+603 - 3342 0026 |
|
Melaka Branch Office |
Address: No 339, Jalan Melaka Raya 3, Taman Melaka Raya, 75000 Melaka
Tel:
+606 - 282 9978 ;283 9460 / 9118 |
|
Johor Bahru Branch Office |
Address: 31, 33, 35 & 37 Jalan Permas 10/2, Bandar Baru Permas Jaya, 81750 Johor Bahru, Johor
Tel:
+607 - 381 3170 |
|
Kota Bahru Branch Office |
Address: No. 782-786, 2nd Floor, Jalan Tok Hakim, 15200, Kota Bharu, Kelantan
Tel:
+609 - 746 1611 |
|
Kuantan Branch Office |
Address: No. 2, 4 & 6 (Malay Town), 1stFloor, Jalan Putra Square 1, Putra Square, 25200 Kuantan, Pahang
Tel:
+609 - 505 7048 |
|
Kota Kinabalu Branch Office |
Address: Lot No. C-02-06, 2nd Floor, Block C, Warisan Square, Jalan Tun Fuad Stephens, 88000 Kota Kinabalu, Sabah
Tel:
+6088 - 528 769 |
|
Kuching Branch Office |
Address: Lot 7419, 1st & 2nd Floor, No. 11, Jalan Simpang Tiga, P O Box 1961, 93350 Kuching, Sarawak
Tel:
+6082 - 236 643 / 234 643 / 235 643 |
|
Sibu Branch Office |
Address: No. 27-29, 1st Floor, Jalan Tuanku Osman, 96000 Sibu, Sarawak
Tel:
+6084 - 331 660 / 331 876 |
|
Sandakan Branch Office |
Address: 1st Floor Block 7, Lot 64,65 & 66, Phase 1, Prima Square, Mile 4, Jalan Utara, 90000 Sandakan, Sabah
Tel:
+6089 - 235 893/ 898 |
|
Miri Branch Office |
Address: Lot 362, Block 9, 2nd Floor, Jalan Nakhota Gampar, 98000 Miri, Sarawak
Tel:
+6085 - 431 160 / 411 661 |
|
Puchong Branch Office |
Address: No. 20-2, 20-3, 22-3, JalanPuteri ½, Bandar Puteri, 47100 Puchong, Selangor
Tel:
+603 –8060 2622 / 8060 3822 |
Contact details
Contact details
Malaysia
Address:
RHB Asset Management Sdn Bhd, Level 8, Tower 2 & 3, RHB Centre,
Jalan Tun Razak 50400 Kuala
Lumpur
General Line: 03-9205 8000
Email: rhbam@rhbgroup.com
Singapore
Address:
RHB Asset Management Pte Ltd, 10 Collyer Quay,
#09-08 Ocean Financial Centre, Singapore, 049315
General Line: +(65) 6323 2508
Email: rhbam.sg@rhbgroup.com
Hong Kong
Address:
RHB Asset Management Ltd. 12/F. World-Wide House,
19 Des Voeux Road Central, Hong Kong
General Line: +(852) 2525 1118
Email: rhbam.hk@rhbgroup.com
Indonesia
Address:
PT RHB Asset Management, 19F, Wisma Mulia Building, Jalan Jenderal Gatot
Subroto, Jakarta,
Indonesia, 12710
General Line: +(6221) 2783 0889
Email: rhbam.id@rhbgroup.com
Contact details
Principal Office
Address:
RHB Trustees Berhad, Level 11, Tower 3, RHB Centre, Jalan Tun Razak ,
50400 Kuala Lumpur,
Malaysia
Tel: (+603) 9280 5933
Email: rhbtrustees@rhbgroup.com
Penang Branch Address: 64-D, Tingkat 3, Lebuh Bishop, 10200 Pulau Pinang
Tel: (+604) 261 7017
Ipoh Branch
Address:
7A (First Floor), Persiaran Greentown 9, Pusat Perdagangan Greentown,
30450 Ipoh, Perak
Johor Bahru Address: Level 2, 21 & 23 Jalan Molek 1/30, Taman Molek, 81100 Johor Bahru, Johor
Tel: (+607) 358 1335
Further information
Securities Commision of Malaysia:
https://www.sc.com.my/
Association of Trust Companies Malaysia:
https://www.atcm.com.my/
Bank Negara Malaysia:
http://www.bnm.gov.my/
Companies Commission of Malaysia:
http://www.ssm.com.my/
Securities Industry Dispute Resolution Centre:
https://sidrec.com.my/
Bursa Malaysia:
https://www.bursamalaysia.com/market/
Contact details
EMail: bnmempscreening@rhbgroup.com