Mortgage Rescheduling & Restructuring (R&R) Programme| RHB Malaysia

Mortgage Rescheduling & Restructuring (R&R) Programme

Eligibility

Existing mortgage customers who are currently facing difficulties with their monthly repayments/payments

Plans available under R&R programme

(i) Reduced instalments/payments through an extension of the loan/financing tenure;

or

(ii) Reduced instalments/payments for a specified period thereafter the instalments/payments will increase and continue at the higher amount for the remaining loan/financing tenure (also known as a Step-up repayments/payments plan)

Eligibility

Existing mortgage customers who are currently facing difficulties with their monthly repayments/payments

Plans available under R&R programme

(i) Reduced instalments/payments through an extension of the loan/financing tenure;

or

(ii) Reduced instalments/payments for a specified period thereafter the instalments/payments will increase and continue at the higher amount for the remaining loan/financing tenure (also known as a Step-up repayments/payments plan)

Supporting documents required

Salaried Employee

NRIC or Passport Photocopy
Latest 3 months salary slip*
Latest EPF statement*
Latest Income tax form/return*
Other source of income document*:
Tenancy Agreement / Rental Receipt / Statutory Declaration / Latest 3 months Bank Statement / etc

Self-Employed

NRIC or Passport Photocopy
Latest 3 months Business Account Bank Statement*
Other source of income document*:
Tenancy Agreement / Rental Receipt / Statutory Declaration / Latest 3 months Bank Statement / etc

Salaried Employee

NRIC or Passport Photocopy
Latest 3 months salary slip*
Latest EPF statement*
Latest Income tax form/return*
Other source of income document*:
Tenancy Agreement / Rental Receipt / Statutory Declaration / Latest 3 months Bank Statement / etc

Self-Employed

NRIC or Passport Photocopy
Latest 3 months Business Account Bank Statement*
Other source of income document*:
Tenancy Agreement / Rental Receipt / Statutory Declaration / Latest 3 months Bank Statement / etc

*Note: Applicable income documents may be required

For enquiries

Please go through our FAQs and if you choose to seek assistance, you may reach us through any of the following channels:

Email (RHB Assist): assistance@rhbgroup.com
Phone (RHB Assist): 03-7498 2323 and 03-7498 2222 (Monday–Thursday: 8.45am-5.45pm | Friday: 8.45am-4.45pm)
Visit: Visit your nearest RHB branch

Mortgage Reschedule and Restructure for Individuals

Penjadualan Semula dan Penstrukturan Semula Pembiayaan Perumahan bagi Individu

Kindly provide us your details and we will get back to you. For your convenience, please save our contact numbers (03-7498 2323 & 03-7498 2222) today so you'll always know when we're calling with assistance regarding your account.
Sila berikan maklumat anda dan kami akan menghubungi anda semula. Untuk kemudahan anda, sila simpan nombor talian kami (03-7498 2323 & 03-7498 2222) hari ini supaya anda sentiasa mengetahui bahawa panggilan tersebut adalah daripada kami apabila kami menghubungi anda untuk membantu berkaitan akaun anda.

Full Name:
Nama Penuh
Identification Number (NRIC)/ Passport Number:
No. Kad Pengenalan / No. Pasport
Mortgage Account Number:
No. Akaun Pinjaman/Pembiayaan Perumahan
Contact Number (Mobile No.):
No. Telefon (Telefon Bimbit)
Email Address:
Alamat E-mel I hereby acknowledge that I have read and understood the Online Privacy Policy and hereby consent to the RHB Banking Group using the information I have provided for the purpose of contacting me/addressing my request/enquiry/complaint/feedback, etc.
Saya dengan ini mengakui bahawa saya telah membaca dan memahami Polisi Privasi Dalam Talian serta dengan ini memberikan persetujuan kepada Kumpulan Perbankan RHB untuk menggunakan maklumat yang saya berikan bagi tujuan menghubungi saya dan/atau menguruskan permintaan, pertanyaan, aduan, maklum balas serta perkara-perkara berkaitan yang dikemukakan oleh saya