Mortgage Rescheduling & Restructuring (R&R) Programme| RHB Malaysia

Mortgage Rescheduling & Restructuring (R&R) Programme

Eligibility

Existing mortgage customers who are currently facing difficulties with their monthly repayments/payments

Plans available under R&R programme

(i) Reduced instalments/payments through an extension of the loan/financing tenure;

or

(ii) Reduced instalments/payments for a specified period thereafter the instalments/payments will increase and continue at the higher amount for the remaining loan/financing tenure (also known as a Step-up repayments/payments plan)

Eligibility

Existing mortgage customers who are currently facing difficulties with their monthly repayments/payments

Plans available under R&R programme

(i) Reduced instalments/payments through an extension of the loan/financing tenure;

or

(ii) Reduced instalments/payments for a specified period thereafter the instalments/payments will increase and continue at the higher amount for the remaining loan/financing tenure (also known as a Step-up repayments/payments plan)

Supporting documents required

Salaried Employee

NRIC or Passport Photocopy
Latest 3 months salary slip*
Latest EPF statement*
Latest Income tax form/return*
Other source of income document*:
Tenancy Agreement / Rental Receipt / Statutory Declaration / Latest 3 months Bank Statement / etc

Self-Employed

NRIC or Passport Photocopy
Latest 3 months Business Account Bank Statement*
Other source of income document*:
Tenancy Agreement / Rental Receipt / Statutory Declaration / Latest 3 months Bank Statement / etc

Salaried Employee

NRIC or Passport Photocopy
Latest 3 months salary slip*
Latest EPF statement*
Latest Income tax form/return*
Other source of income document*:
Tenancy Agreement / Rental Receipt / Statutory Declaration / Latest 3 months Bank Statement / etc

Self-Employed

NRIC or Passport Photocopy
Latest 3 months Business Account Bank Statement*
Other source of income document*:
Tenancy Agreement / Rental Receipt / Statutory Declaration / Latest 3 months Bank Statement / etc

*Note: Applicable income documents may be required

For enquiries

Please go through our FAQs and if you choose to seek assistance, you may reach us through any of the following channels:

Email (RHB Assist): assistance@rhbgroup.com
Phone (RHB Assist): 03-7498 2323 and 03-7498 2222 (Monday–Thursday: 8.45am-5.45pm | Friday: 8.45am-4.45pm)
Visit: Visit your nearest RHB branch