RHB

Dear Valued Customer

Please be informed that we have published the revised Customer Service Charter at our Corporate Website.

For more information, please click here

Thank you

Dear Valued Cardmembers,

Please be informed that effective 5th September 2017, the conversion rate for RHB Reward Points to Ringgit Malaysia (RM) value will be revised from 400 Reward Points to 500 Reward Points = RM1.00.

Thank you.

Dear Valued Cardmembers,

Please be informed that effective 21 August 2017, RHB Bank Credit Cardholder agreement will be amended which to include the handling of credit balances above RM200,000 maintained in the RHB Credit Card account.

Pursuant to the above, we will be refunding any credit balance exceeding RM200,000 maintained in the RHB Credit Card account to the cardmember within sixty (60) days from the last payment date.

Please check your credit card statement or internet banking for any excess credit balance.

If any of your credit card statement shows:

An excess credit balance of RM200,000 or more –  RHB Bank will refund the excess payment accordingly via your current or savings account maintained in RHB Bank or other banks (via Interbank GIRO Transfer)

An excess credit balance of less than RM200,000 – No action is required.

Thank you for your continuous support.

Specimen:

Dear Valued Customers,

Please do not accept any ink-stained banknotes as these banknotes are considered as stolen.
Should you possess any ink-stained banknotes, please refer to BNM Head Office or the nearest BNM Regional offices/Branches for assessment.

The Bank will not accept or give any value to the ink-stained banknotes presented by the customer.

For more information please click here, or contact Bank Negara Malaysia at 1-300-88-5465 (1-300-88-LINK) or +603-2174-1717 or
e-mail at bnmtelelink@bnm.gov.my

Thank you.

Dear Valued Customer,

Beware of any email or messages disseminated via social media on our Fixed Deposit (FD) Product, promising a free CAR.

Please be informed that RHB is not running such a campaign and has not issued any request for participants to bank in cheques into personal or other companies’ accounts. Do verify any campaigns/ products/ promotions, with the RHB branch nearest to you or contact RHB Call Centre at 03-9206 8118, if in doubt.

Effective from 1 July 2017, all RHB customers will be required to declare to us their tax residency status under the new Common Reporting Standard (CRS) regulatory requirement stated in the local Income Tax (Automatic Exchange of Financial Account Information) Rules 2016.

For more information, please download the FAQs here.