You may receive this message due to the below reasons:
• Your current account/-i or savings account/-i is not an individual account.
• Your current account/-i or savings account/-i is not active.
• Your current account/-i or savings account/-i is not eligible to be linked with Multi Currency Account/-i that you would like to apply.
• Your current account/-i or savings account/-i does not match with the same entity of the Multi Current Account/-i that you would like to apply.
For example: You have an active Islamic Saving Account and you would like to apply RHB Multi Currency account.
If you do not have the below CASA accounts, you may proceed to open it via online(Deposit Account) and then proceed with your Multi Currency Account-i account opening.
a) RHB Smart Account
b) RHB Max Save
c) RHB Smart Account-i
d) RHB Saving Account-i
Or
You may proceed to the nearest RHB branch to open a Multi Currency Account/-i.