People and Workplace

People and Workplace at RHB Banking Group means focusing on the commitment to promote employee development and nurture a fair, diverse and inclusive workforce.

Key Highlights (2024)

Investment in Learning and Development

Total investment: RM38.3 million

Employee Participation in training

Instances of employee participation: 139,608
Average training hours per employee: 29

Engagement and Learning Effectiveness

Internal Customer Effectiveness Survey: 76%

Learning Effectiveness Score

4.4 out of 5.0

Key Initiatives

• Building Sustainability Capabilities

  To drive our sustainability agenda, we equip our workforce and leadership with necessary skills. Our efforts are anchored by the Sustainability Capability Building Framework (SCBF), providing structured development programmes. Focus areas include sustainable finance, climate change, and ESG risks across five high-impact sectors.

  
  
  
• Delivering Insights for Sustainable Leadership

  Empowering Boards: Building Capacity for Sustainable Finance Success in the Banking Industry - To empower decision-making and build long-term resilience, this initiative built leadership capabilities on sustainable finance and ESG risk management. It provided insights on key challenges, market developments, and the linkage between sustainable performance and RHB’s success.

  
  
  
• Providing Targeted Upskilling for Prioritised Groups

  Climate Activation Programme for Relationship Managers - Aimed to deepen understanding of sustainable finance and low-carbon transition, this programme enabled Relationship Managers (RMs) to have meaningful engagements with customers. This improved their ability to frame sustainability conversations and support clients’ decarbonisation journeys.

  
  
  

Awards and Recognition