Banking Methods

 

Choose from all the different ways you can bank with us. With every option, we try to make the

entire process as simple as possible for you. See what suits your needs.

Our banking services

Online Banking

Online Banking

Check your balance, transfer funds, pay bills, track your activity and more, from one hub. Fast and seamless process.

Mobile Banking

Mobile Banking

All your banking needs, at your fingertips. Conveniently pay your bills, transfer funds and check account balances via your phone.

Self-Service Banking

Self-Service Banking

Skip the queues and take matters into your own hands with our variety of machines. They include ATMs, CDMs, CQMs, CoDMs and more.
Via Counter

Via Counter

Prefer a little guidance as you perform your banking? Just drop by one of our many RHB branches scattered around the nation for assistance.
Contact Us

Contact Us

Our dedicated service team is your first point of contact for raising complaints or providing feedback.

Choose the banking method for your needs


Filter by type of service to pinpoint the different ways you
can perform it

Financial

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Open Account

checked

 

 

checked

(via Online Account Opening)

checked

(via Online Account Opening)

Deposit

checked

checked

 

 

 

Withdrawal

checked

checked

 

 

 

Debit/Credit Transfer

checked

checked

 

checked

checked

DuitNow Registration

 

 

checked

checked

DuitNow Transfer

 

 

checked

checked

Close Account

checked

 

 

 

 

House Cheque Credit

checked

 

 

 

 

Bill Payment - JomPAY

 

 

checked

checked

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Open Account

checked

 

 

checked 

(via Online Account Opening)

checked 

(via Online Account Opening)

Deposit

checked

checked

 

 

 

Withdrawal

checked

 

 

 

 

Debit/Credit Transfer

checked

checked

 

 checked

checked

DuitNow Registration

 

 

checked

checked

DuitNow Transfer

 

 

checked

checked

Close Account

checked

 

 

 

 

Cash Withdrawal

checked

 checked

 

 

 

House Cheque Immediate Credit

checked


 

 

 

Outward Cheque Clearing/Inward Returned

checked

Inward Cheque Clearing/Outward Returned

checked

House Cheque Credit

checked

Cash Withdrawal Without Cheque Leaf Search

checked 

Bill Payment - JomPAY

 

 

 

 checked

 checked

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Placement

checked

checked

 

checked

 

Withdrawal/Upliftment

checked

 

 

checked

 

Interest Withdrawal

checked

 

 

 

 

Renewal

checked

 

 

 

 

Placement (Backdate)

checked

 

 

 

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

 Bureau de Change 

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Interbank GIRO Outward

checked

 

checked

 

checked 

checked

(for non Instant Transfer enable banks)

Western Union Send Money

checked

 

 

 

checked

 

Western Union Receive Money

checked

 

 

 

 

 

Issue Local Telegraphic Transfer

checked

 

 

 

 

 checked

 

Issue Local Demand Draft

checked

 

 

 

 

 

Issue Foreign Telegraphic Transfer

checked

 

 

 

checked

 

Issue Foreign Demand Draft

checked

 

 

 

 

 

Foreign Currency Notes Sale/Purchase

checked

 checked

 

 

 

 

 

Traveller's Cheque Purchase

checked

 


 

 

 

Foreign Cheque Collection

checked

 

Issue Bulk Foreign Telegraphic Transfer

checked

 

Western Union Refund Money Transfer

checked

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Loan Payment/Payoff

checked

checked

 

checked

checked

(repayment only)

Cheque Returned

checked

 

 

 

 

Loan Payment Reversal

checked

 

 

 

 

Loan Payoff Reversal

checked

 

 

 

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Payment

checked

checked

 

checked 

checked 

Cash Advance

checked

checked

 

checked

checked

(CashXcess)

Enquiry

checked

checked

checked

checked

checked

Apply

checked

 

 

 

 checked

 

 

Activation

 

checked

 

 

Check balance

checked

 

checked

checked

checked

Report Loss

checked

 

checked

 

 

Cancel Card

checked

 

checked

 

 

PIN request

checked

checked

checked

checked

 

CashXcess

 

 

checked

Balance Transfer

 

 

checked

Installment Plan

 

 

checked

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Card Not Present

checked

checked

 

 

 

Oversea Withdrawal

checked

checked

 

 

 

Contactless function

checked

checked

 

 

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Easy Simpanan Mesra Account Closure

checked

 

 

 

 

Easy Simpanan Mesra/Easy Kad Debit Initial Deposit

checked

 

 

 

 

Easy Simpanan Mesra/Easy Kad Debit Deposit

checked

 

 

 

 

Easy Simpanan Debit Card Close Account

checked

 

 

 

 

Easy Kad Debit Account Closure

checked

 

 

 

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

RHB Bank Hire Purchase Payment

checked

checked

 

checked

checked

RHB Delta Finance Hire Purchase Payment

checked

checked

 

checked

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Open Account

checked

 

 

 

 

Subscribe Unit

checked

 

 

checked

 

Redeem Unit

checked

 

 

 

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Open Account

checked

 

 

 

 

Rental Payment

checked

 

 

 

 

Close Account

checked

 

 

 

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Open Account

checked

 

 

 

 

Call Deposit/Withdrawal

checked

 

 

checked

 

Term Deposit/Withdrawal

checked

 

 

checked

 

Close Account

checked

 

 

 

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Moratorium Enquiry (opt in, opt out, interest
calculation, e form, explanation of scenarios)

checked

 

checked

EPF - Lestari Sign-Up/Payment

checked

 

 

 

 

Unclaimed Monies

checked

 

 

 

 

Complaint

checked

 

checked

 

 

Exceptional Handling

checked

 

checked

 

 

Reflex or SME loan queries

checked

 

 

 

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Non-financial

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Passbook Update

checked

 

 

 

Inquiry

checked

 

checked

 

 

checked

 

 

Account Hold/Special Instruction

checked

 

 

 

 

Maintenance - mobile, address, limits changes

checked

 

 

checked

(only for Dynapin)

checked

(only for Dynapin)

Dormant Activation

checked

 

 

 

 

Customer Info Inquiry

 checked

 

 

 

 

 

Balance Inquiry

checked

 

 

 

 checked

 checked

Statement Inquiry

 checked

 

 

 

checked 

 

Account Info Inquiry

checked

 

 

 

 checked

 checked

Transaction History Inquiry

 checked

 

 

 

 checked

 checked

Account Status Inquiry  

 checked

 

 

 

 

 checked

Account Condition Inquiry

 checked

 

 

 

 

 

Customer Info Maintenance

 checked

 

 

 

 

 

Account Status Maintenance

 checked

 

 

 

 

 

Account Condition Maintenance

checked

 

 

 

 

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Dormant Activation

checked

 

 

Inquiry

checked

checked

 

checked

 

Condition/Judgement Maintenance

checked

 

 

 

 

Stop Cheque/Cancel Cheque Book

checked

 

 checked

 

 

Cheque Book Application

checked

 

 

 

 

Balance Inquiry

 checked

 

 

checked

checked

Statement Inquiry

checked

 

 

 

 

Statement History Inquiry

checked

 

 

checked

checked

Cheque Book Inquiry

checked

 

 

 

 

Transaction History Inquiry

 checked

 

 

 

checked

12 Months History Inquiry

 checked

 

 

 

 

Customer Info Inquiry

 checked

 

 

 

 

Account Info Inquiry

 checked

 

 

 

 

Cheque Paid Inquiry

 checked

 

 

 

 

Hold Amount Inquiry

checked

 

 

 

 

Stop Cheque Inquiry

 checked

 

 

 

 

Special Instruction Inquiry

 checked

 

 

 

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Inquiry

checked

 

 

checked

checked

Hold/Pledge/Special Instruction Maintenance

checked

 

 

 

 

Receipt Print

checked

 

 

 

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Stop Payment

checked

 

 

 

 

Foreign Currency Notes Stock Inquiry

checked

 

 

 

 

Traveller Cheque Stock Inquiry

checked

 

 

 

 

Traveller Cheque/Foreign Currency Inquiry

checked

 

 

 

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Balance, Past Due, Affiliate Account Inquiry

checked

 

 

checked

checked

Affiliate Accounts Maintenance

checked

 

 

 

 

Customer Info Inquiry

checked

 

 

 

 

Full Payoff Inquiry

checked

 

 

 

 

Past Due Inquiry

checked

 

 

 

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Inquiry

checked

 

checked

Issue Card

checked

 

 

 

 

Replace Card

checked

 

 

 

 

Delete/Cancel Card

checked

 

 

 

 

Maintenance of Limits

checked

 

 

 

 

Report Loss

checked

 

checked

 

 

 Uplift Hold Debit Card

 checked

 

 checked

 

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Inquiry

checked

 

 

checked

Hire Purchase History Inquiry
(MIBS)

checked

 

 

 

 

Floor Stocking History Inquiry
[Not in prod] [MIBS]

checked

 

 

 

 

RHB Delta Finance Payment Inquiry
(MIBS)

checked

 

 

 

 

RHB Delta Finance Cheque Returned Inquiry (MIBS)

checked

 

 

 

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Overdue Rental Inquiry

checked

 

 

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Inquiry - balance statements, history, status

checked

 

 

checked

checked

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.

 

Services

 Branch

Self Service
Terminals

Customer
Contact Centre

RHB Internet
Banking 

RHB Mobile
Banking

Change of customer’s personal information
Mobile Number
Email Address
Correspondence Address
Employment Details

checked

 

 

 

 

Mobile number update for internet banking

checked

 

 

 

 

Mobile number update for 3D OTP

checked

 

 

 

 

 

Deposit Accounts are protected by PIDM up to RM250,000 for each depositor. Investment products are not protected by PIDM.