RHB Online Banking

1. Visit https://onlinebanking.rhbgroup.com/my/login, enter your username and tap on 'Login'.
2. Confirm the Secure Word that you set up during registration by tapping on the tick mark to proceed.
3. Enter your password and tap on 'Login'.
   

RHB Mobile Banking

1. For first time login, you'll need to enter your username and password after confirming your Secure Word.
2. For subsequent login, you may use biometric login or PIN if you've set up Quick Login.

Quick Login & Authorisation allows you to log in using your fingerprint, Face ID or PIN without entering your password. You can also approve transactions securely using biometrics (fingerprint or Face ID).

For security, ensure only your fingerprint or Face ID is registered on your device.

If you choose to use PIN, it will be applied across all devices used to access RHB Mobile Banking. PIN can only be used for Quick Login and cannot be used to approve transactions. Any PIN changes will be reflected across all your devices.

With Quick Login & Authorisation, you can:

1. View account balances, transaction history and Favourites.
2. Transfer funds between your own accounts.
3. Make Quick Pay payments via Quick Links.
4. Pay using DuitNow QR.
5. Personalise your profile picture and account nickname.
6. Set your default account.
7. Approve transactions securely using biometrics (Fingerprint or Face ID) after logging in with your password.

You can manage your Quick Login & Authorisation settings under Security & Privacy, where you can choose your preferred login method (Fingerprint, Face ID or PIN).

Fingerprint and Face ID settings apply only to the device they are set up on, while PIN settings are applied across all your devices.

You can set up Quick Login & Authorisation in two ways:

• Via a prompt: After logging in or completing a transaction, follow the on-screen instructions to set up biometrics (Fingerprint or Face ID), if supported by your device.
• Via Settings: Go to Settings > Security & Privacy > Quick Login & Authorisation and choose either PIN or biometrics. We recommend using biometrics, as it can also be used for Secure Plus approvals.

Yes, setting up Quick Login & Authorisation is currently optional. However, we recommend enabling it for faster login and more secure transaction approvals via Secure Plus.

If you choose not to set it up, you'll continue to receive reminders after logging in or completing a transaction.

Yes, you can set up Quick Login using a 6-digit PIN. PIN can only be used for login and can't be used to approve transactions.

It depends on your device's biometric capability. If biometrics is supported and enabled on your device, you'll be required to verify your identity using biometrics during setup. Otherwise, you can set up Quick Login using a 6-digit PIN.

If you've forgotten your password or unable to login due to multiple wrong password attempts, you may perform self-reset via 'Forgot Password/Unblock Username' on RHB Mobile and Online Banking.

For assistance, contact us via the 'Contact RHB' section.