After every update on your profile, you will need to serve the cooling-off period to keep your account safe. No further changes can be made to your profile during this period.
Yes, You can still be able to perform your usual banking transactions and activities, such as checking your balance, transferring funds to recipients and paying bills.
No, your profile will still show the previous information during the cooling-off period.
Unfortunately, you can't undo the changes if a mistake is made. But you can update your profile again with the correct changes after the cooling-off period.
Yes, you'll need to serve the 1-hour cooling period on RHB Mobile and Online Banking whenever your profile's updated.
Your profile will be updated with the information you've provided on RHB Mobile and Online Banking. Additionally, you'll receive a notification via SMS confirming your profile updates.
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