What is fraud?

Fraud is a criminal act to deceive you and take your cash – it is a transaction that you did not make or authorise.

What is a scam?

A scam is where you’re tricked into making or authorising a payment to a criminal’s account. Scammers impersonate bank, retailer and official organisations using emails, phone calls and texts that look and sound genuine.

Security tips and steps for you to stay safe

While RHB is always there to protect you with industry-leading security, there are additional security tips and preventive steps you can learn more to protect yourself.

Learn more

Investigation Requirements

Ensuring Fair Treatment For Victims of Unauthorized E-Banking Transactions

Know More

What is fraud?

Fraud is a criminal act to deceive you and take your cash – it is a transaction that you did not make or authorise.

What is a scam?

A scam is where you’re tricked into making or authorising a payment to a criminal’s account. Scammers impersonate bank, retailer and official organisations using emails, phone calls and texts that look and sound genuine.

Security tips and steps for you to stay safe

While RHB is always there to protect you with industry-leading security, there are additional security tips and preventive steps you can learn more to protect yourself.

Learn More

Investigation Requirements

Ensuring Fair Treatment For Victims of Unauthorized E-Banking Transactions

Know More

Spot your common scam and fraud types

I would like to have more security awareness for

Macau Scam

Macau Scam

You receive a call saying you’ve broken the law or won a prize and you need to pay a small fee for these. Learn about Macau Scams and what you can do to safeguard against them.

Money Mule

Money Mule

Scammers want access to your bank accounts to move their fraudulent funds. They exploit you when you are vulnerable, such as when looking for a new job, relationship or needing financial aid.

Tax Scam

Tax Scam

Beware of scammers impersonating as Income Tax Officer. Please be informed that LHDN will not send any SMS/Emails notifying taxpayers of refunds.

Job Scam

Job Scam

You receive an unsolicited job offer via social media platform which requires you to pay “advanced fees” and / or perform “specific task” in order to receive a commission.

Love Scam

Love Scam

Love scams occur when a scammer adopts a fake online identity to gain your trust or affection before manipulating or stealing from you. Look out for ways to protect yourself.

Money Mule

Individual

Money Mule

Scammers want access to your bank accounts to move their fraudulent funds. They exploit you when you are vulnerable, such as when looking for a new job, relationship or needing financial aid.

OTP/TAC Scam

Individual

OTP/TAC Scam

Scammers will usually call you saying they’ve registered the wrong mobile number and their TAC (Transaction Authorisation Code), also known as OTP (One Time Password) has been accidentally sent to you.

OTP/TAC Scam

OTP/TAC Scam

Scammers will usually call you saying they’ve registered the wrong mobile number and their TAC (Transaction Authorisation Code), also known as OTP (One Time Password) has been accidentally sent to you.

Investment Scam

Investment Scam

Scammers entice you to ‘invest’ your money in fake financial products or services. They will promise unrealistic profits with emphasis on time-limited offers to pressure you into sending your money over immediately.

Phishing/Vishing/Smishing

Phishing/Vishing/Smishing

Cyber scammers want your information, so they can use your identity for theft or fraud. There are three main types of cyber attacks: phishing (email), vishing (phone), and smishing (text).

B.E.C. (Business Email Compromise)

B.E.C. (Business Email Compromise)

They prey on the business relationship you have with your partners and customers to steal information or for financial gain. The scammers may target and defraud your business through email scams.

e-Commerce Scam

Individual

e-Commerce Scam

Is the offer too good to be true? Sadly, they probably are. Scam websites use low prices to lure you to quickly sell fake, counterfeit or non-existent items.

e-Commerce Scam

e-Commerce Scam

Is the offer too good to be true? Sadly, they probably are. Scam websites use low prices to lure you to quickly sell fake, counterfeit or non-existent items.

e-Wallet Scam

e-Wallet Scam

Defrauding an e-wallet can earn fraudsters a lot of money. Like physical wallets, they contain important personal information. Fraudsters who successfully get their hands on e-wallets can steal funds and illegally mine data.

Holiday Scam

Holiday Scam

Many of us dream of nabbing some amazing and cheap deals that are more than worth it. This, however, leaves the door wide open to criminals who use holidays to take advantage of gullible people

Friendly Scam

Friendly Scam

A scammer posing as a friend or relative claiming the reason they are messaging from a different number is because their phone is lost or destroyed. They will then make excuses requiring emergency money.

Recognising scams

Your guide on how to avoid being tricked by scammers.

Anti Fraud Handbook

Anti Fraud Handbook

Scams have unfortunately become more widespread in today's world. Even the most cautious person has fallen victim to unscrupulous criminals who appear to be everywhere. We hope that this information will assist you in spotting such scams, by demonstrating how they work and how to safeguard from becoming a victim.

Panduan Anti Penipuan

Panduan Anti Penipuan

Penipuan perbankan semakin berleluasa. Walaupun kita sudah berhati-hati tetapi masih ada di antara kita yang menjadi mangsa jenayah penipuan perbankan ini. Kami berharap maklumat ini dapat membantu anda memahami cara penipuan itu berlaku dan bagaimana untuk melindungi diri anda daripada menjadi mangsa. Find Out More

Go Beyond fraud prevention with RHB Cyber-Secure

RHB Cyber-Secure is a structured cyber resilience programme designed to help SMEs assess their cyber maturity,
identify potential vulnerabilities, and strengthen protection across digital transactions and business operations.

Start Cyber Health Check