It's a mobile device that you use to log in to RHB Mobile Banking App and give permission to access the app via a 6-digit One-Time Password. By authorising a device, you'll automatically activate RHB Secure Plus that lets you review and approve transactions. For security reasons, you can only have one device linked as your authorised device.

You may do so via 'Settings' > 'Security' > 'Authorised Device' > 'Remove Device'.

Note: The 'Authorised Device' option is only available on the RHB Mobile Banking App.

Only one device can be linked as your authorised device. If you log in and onboard from a different device, your existing authorised device will be removed and you'll need to link again.

Your existing authorised device will be removed and unlinked. When you install the app again and log in, you'll link that particular device as your authorised device.

No, you can only log in with one authorised device. If you log in and onboard from a different device, your existing authorised device will be removed and you'll need to link again.

You may do so via 'Settings' > 'Security' > 'Authorised Device'.

You'll be asked to link your device as authorised device when you log in to the app for the first time.

Aside from the One-time PIN (OTP) via SMS, you'll need to provide your card number and card PIN or ID type and ID number for validation.

As long as you've a Current Account/Savings Account linked to your username, you'll be prompted to provide card details. If you only have a loan account, you'll be prompted to provide your ID details.

You can use any of your cards as long as they're valid.

You'll only be blocked after 3 invalid attempts.

To unblock, visit the nearest RHB branch for assistance.

No, you can't link your individual account to your business account as only one account can be accessed via your authorised device.

For security reasons, remove your device's access to the RHB Mobile Banking App via 'Settings' > 'Authorised Device' > 'Remove Device'.
Ensure that you set up your new device for RHB Online Banking and RHB Mobile Banking to approve or reject transactions that require authorisation.

Your account information is secured as it's not stored in the mobile device after your login session. You can still access RHB Mobile Banking App from another device using your username and password.

To safeguard your account, log in to RHB Online Banking and tap on 'Lock Account' to lock your account temporarily. For added security, don't store any personal account information in your mobile device.