Embedding Good Practices

Group Whistleblowing Policy

To uphold ethical business conduct, we have put in place a Group Whistleblowing Policy, which provides a formal mechanism and minimum standards to guide the Board as well as employees in dealing with any misconduct. The policy provides both internal and external parties with various channels and avenues to report suspected malpractice or misconduct without fear of retaliation. The policy is guided by 10 key principles, details of which are accessible on the Group’s internal portal as well as the Group’s corporate website. The policy owner is the Group Integrity & Governance division, which is also in charge of the Group’s anti-bribery and corruption programmes.

In 2021, a new ‘Integrity & Governance Charter’ for the Group Integrity & Governance division was approved by the Board, along with the establishment of an ‘Information & Complaints Assessment Committee’ at Management level, to evaluate all complaints (whistleblowing and non-whistleblowing) received by the Group Integrity & Governance prior to the Board Audit Committee’s scrutiny.

Note: * Subject to outcome of the investigation on 3 cases that are still in progress.