FPX

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FPX

Financial Process Exchange (FPX) is an online payment system that lets you instantly pay your online shopping or bills for selected merchants via your RHB Savings Account/Current Account or Credit Cards.

You can pay via FPX from the merchant's site by following these steps:

1. Choose the FPX payment option.
2. Select RHB Bank to be directed to RHB Online Banking login page.
3. Enter your login details.
4. Select account, review the payment details and confirm payment.

No charges are imposed by the Bank. However, there may be charges by the merchants.

The minimum limit is MYR 1 per transaction while the maximum limit is capped at MYR 50,000 per transaction daily.

You may set your own daily limit on RHB Mobile and Online Banking via 'Settings' > 'Accounts' > 'Transaction Limit'.

No, you can't because the payment is instant. However, you may request for cancelation from the merchants, this is subjected to their policy.

FPX via RHB Online Banking is available daily, with a brief downtime after midnight (12:00 AM to 12:10 AM for B2C / 12:15 AM for B2B). Please also note that additional maintenance or service interruptions may occur. Please check RHB Service Announcements for updates or find out more here.

Yes, it is highly secure due to its authentication and certification process made to keep your payments safe.

The service is facilitated by Payments Network Malaysia Sdn. Bhd. (PayNet), a wholly-owned subsidiary of Bank Negara Malaysia.

Find out more here.

The amount you paid will usually be refunded to your source account within 3 – 5 working days.

If you didn't receive the refund within this timeframe, please contact us via the ‘Contact RHB’ section.

FPX payment status is final and merchants must fulfil their obligations.

To solidify your claim for the transaction, in the event of a dispute, please provide the merchant with the online receipt showing these details:
- Date and Time of Payment
- FPX Transaction ID
- Merchant Order Number
- Payment Amount